Attention Valued Partners, Based on agent feedback and investigation, we identified an issue with 2024 Current Plans being mislabeled. The Crosswalk Benefit Comparison feature previously announced amongst other Marketplace updates here, will be postponed to Tuesday, October, 8. This feature...
Reminder: GoHealth AEP Hierarchy Transfer Blockout Forthcoming
As previously announced on 9/11/2024, GoHealth will institute a hierarchy transfer blockout period from 10/15/2024 – 12/15/2024. This hierarchy transfer blockout period applies to any existing GPS agent trying to transfer to a different GPS agency. This does not apply...
New VA D-SNP Training and Attestation Requirement
New requirement for selling D-SNP in Virginia As Virginia moves to exclusively aligned enrollment for Medicaid members, there’s a new requirement for agents selling Dual Special Needs Plans (D-SNP) in Virginia for the 2025 plan year. Virginia is requiring that...
Temporary Suspension of Outbound Dials in Louisiana Due to State of Emergency
Attention partners, the Governor of Louisiana has declared a state of emergency due to Hurricane Francine. As required under the terms of the declaration, we are temporarily suspending all outbound dials in the state of Louisiana effective immediately. We understand...
GoHealth AEP Hierarchy Transfer Blockout
Similar to last year and carriers’ hierarchy transfer blockout periods, GoHealth will institute a hierarchy transfer blockout period from 10/15/2024 – 12/15/2024. This hierarchy transfer blockout period applies to any existing GPS agent trying to transfer to a different GPS agency....
Upcoming Carrier Release Deadlines
As a reminder, all releases must be submitted to carriers prior to these deadlines in order for agents to sell this AEP. Cigna Healthspring – 9/15/2024 Humana – 9/30/2024 Please reach out to your account managers with any further questions.
Incoming Marketplace Updates Launching this Fall! *Updated Dates*
Hello! We have some exciting Marketplace updates that are launching this September and October. We are launching 3 new updates in September and an additional 3 updates first week in October. We have detailed the changes below – and are...
Carrier Eligibility Checks
The below list contains details regarding all the different avenues to confirm Medicaid Eligibility by State given the limitations by HealthPlan. We have included instructions to set up agent portals, links, and agent support phone numbers to call the health...
HCSC Renewal Commission Run Delay
The regularly scheduled HCSC commission run, originally scheduled to post Friday, 07/26/2024 will be delayed, due to the GoHealth Commission team not receiving the carrier statement(s). GoHealth has reached out to the carrier, and are awaiting the statements, for which...
HCSC Senior Renewal Commission Run Delay
The regularly scheduled HCSC Senior commission run, originally scheduled to post Friday, 07/26/2024 will be delayed, due to the GoHealth Commission team not receiving the carrier statement(s). GoHealth has reached out to the carrier, and are awaiting the statements, for...
