Attention Valued Partners, To kick off AEP this year our Talent & Development team has prepared some helpful training materials for both new and seasoned agents to use as a refresher for this AEP. Please access the training by clicking...
Marketplace ‘Crosswalk Benefit Comparison’ Update Delayed
Attention Valued Partners, Based on agent feedback and investigation, we identified an issue with 2024 Current Plans being mislabeled. The Crosswalk Benefit Comparison feature previously announced amongst other Marketplace updates here, will be postponed to Thursday, October, 10. This feature...
Reminder: GoHealth AEP Hierarchy Transfer Blockout Forthcoming
As previously announced on 9/11/2024, GoHealth will institute a hierarchy transfer blockout period from 10/15/2024 – 12/15/2024. This hierarchy transfer blockout period applies to any existing GPS agent trying to transfer to a different GPS agency. This does not apply...
New VA D-SNP Training and Attestation Requirement
New requirement for selling D-SNP in Virginia As Virginia moves to exclusively aligned enrollment for Medicaid members, there’s a new requirement for agents selling Dual Special Needs Plans (D-SNP) in Virginia for the 2025 plan year. Virginia is requiring that...
Temporary Suspension of Outbound Dials in Louisiana Due to State of Emergency
Attention partners, the Governor of Louisiana has declared a state of emergency due to Hurricane Francine. As required under the terms of the declaration, we are temporarily suspending all outbound dials in the state of Louisiana effective immediately. We understand...
GoHealth AEP Hierarchy Transfer Blockout
Similar to last year and carriers’ hierarchy transfer blockout periods, GoHealth will institute a hierarchy transfer blockout period from 10/15/2024 – 12/15/2024. This hierarchy transfer blockout period applies to any existing GPS agent trying to transfer to a different GPS agency....
Incoming Marketplace Updates Launching this Fall! *Updated Dates*
Hello! We have some exciting Marketplace updates that are launching this September and October. We are launching 3 new updates in September and an additional 3 updates first week in October. We have detailed the changes below – and are...
Protected: Reporting Updates: Carrier Naming Convention Changes
This post is protected. To view it, enter the password below!
eAgent Center Down Until Further Notice 5/28
Due to inclement weather near eAgent Center headquarters a power outage has caused all APL and eAC data sources to be down and inaccessible for the time being. Currently there is no ETA on when this will be resolved, updates...
United American Renewal Commission Run Delay
The regularly scheduled United American commission run, originally scheduled to post Friday, 03/08/2024 will be delayed, due to the GoHealth Commission team not receiving the carrier statement(s). GoHealth has reached out to the carrier, and are awaiting the statements, for...
