Humana Broker Relationship Newsletter – May 2023
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Compliance Attestation Launch
The GoHealth Q1 & Q2 2023 compliance attestation has launched today, 2/2/2023. All agents will have until 4/3/2023 to complete this attestation. Failure to complete the attestation by the completion date of 4/3/2023 will result in action to your appointment,...
NY AB 8319 – Do Not Call List Update
An update to New York law was adopted in December 2022 requiring telemarketers to offer the option to be automatically added to the seller’s entity specific do-not-call list at the beginning of each outbound sales call to customers located in...
Maryland Amerigroup Termination Notification
Although you may have an active appointment to sell Amerigroup Medicare plans in the state of Maryland, Amerigroup does not offer any Medicare plans in Maryland. As a result, Amerigroup is required to terminate your Maryland appointment. This only impacts...
Wellcare l AEP Sales Tip Week 9- Member Services Phone Numbers
AEP Sales Tip Week 9 Reminder - Member Services Phone Numbers. Happy Friday! We are nearing the end of AEP and Wellcare would like to share their 2023 Member Services phone numbers with you again to make sure you and...
Reminder: GoHealth AEP Hierarchy Transfer Blockout Forthcoming
As previously announced on 9/9/2022, GoHealth will institute a hierarchy transfer blockout period from 10/15/2022 – 12/15/2022. This hierarchy transfer blockout period applies to any existing VMO agent trying to transfer to a different VMO agency. This does not apply...
NEW CMS REVIEW TIME FOR TV COMMERCIALS/ADS
Valued TPMO Partners, On Friday 9/16, HPMS showed TV commercials/advertisements submitted to CMS required a 45-Day Review period for approval or disapproval of the material. We immediately sent an inquiry to CMS, as this differs from the previous submission...
GoHealth AEP Hierarchy Transfer Blockout
Similar to last year and carriers’ hierarchy transfer blockout periods, GoHealth will institute a hierarchy transfer blockout period from 10/15/2022 – 12/15/2022. This hierarchy transfer blockout period applies to any existing VMO agent trying to transfer to a different VMO...
VMO Dashboard Known Issue
All, There is a known issue with the VMO Dashboard that is prohibiting access to all users currently. We are currently working with our third party vendor to apply the licenses to all active accounts so that everyone's access is...