Due to technical issues with the bank we were unable to pay the commissions for runs that were scheduled to delivered today, October 10th and tomorrow, October 11th. We are in close contact with the bank and we expect all...
Cigna PDP Reminders and Rules of Engagement Updates
Read below for Rules of Engagement updates and important PDP reminders from Cigna. Updates to Rules of Engagement Cigna Healthcare has released an updated version of their Rules of Engagement. Please click here for a full list of updates and...
HII (Health Insurance Innovations) Renewal Commission Run Delay
The regularly scheduled HII renewal commission run, originally scheduled to post Monday, 10/09/2023 will be delayed due to a delay in receiving the statements from the carrier. We anticipate that the HII commission run will be processed early next week....
RTS Dashboard Certification Updates | Updated Carriers
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Wellcare: AEP Readiness Resources Are Now Available!
Attention Valued Partner, Sales season has begun! To make sure you have all the tools and information you need for success, Wellcare is rolling out your best one-stop resource for everything AEP. The 2024 AEP Readiness Resources page has information regarding...
Reminder: GoHealth AEP Hierarchy Transfer Blockout Forthcoming
As previously announced on 9/11/2023, GoHealth will institute a hierarchy transfer blockout period from 10/15/2023 – 12/15/2023. This hierarchy transfer blockout period applies to any existing GPS agent trying to transfer to a different GPS agency. This does not apply...
Cigna Virtual High Five – September
Hello Call Center partners! Cigna knows you are getting ready for the busy selling season with AEP right around the corner! To help you prepare, they've compiled the top 5 things to know about Cigna Medicare this month in Cigna's...
Cigna Enhanced Provider Look-Up Tool is Live!
The enhancements will make your selling experience easier than ever before. As Cigna recently announced, their new and improved provider look-up tool is live! The tool now includes better provider information, a smarter search function, and faster capabilities. Watch Cigna's...
GoHealth AEP Hierarchy Transfer Blockout
Similar to last year and carriers’ hierarchy transfer blockout periods, GoHealth will institute a hierarchy transfer blockout period from 10/15/2023 – 12/15/2023. This hierarchy transfer blockout period applies to any existing GPS agent trying to transfer to a different GPS...