GoHealth has identified high denial rates associated with DSNP policies in Indiana due to age restrictions. Please reference the below link to better understand how to avoid age restriction denials. How do I dodge denials on Indiana DSNPs? Please watch...
How Do I Dodge Denials on Virginia MCO?
GoHealth has identified high denial rates associated with Managed Care Organization plans in Virgina. Please reference the below link to better understand how to avoid MCO related denials. How do I dodge denials on Virginia MCO? Please watch this video...
How do I dodge denials on Arizona/Florida/Virginia/Tennessee FIDE?
GoHealth has identified high denial rates associated with Fully Integrated Dual Eligible plans in Arizona, Florida, Virgina, and Tennessee. Most commonly these plans are denied due to lack of verification. Please use the below links for helpful information to avoid...
Wellcare: Thanksgiving Holiday Hours – Broker Support Call Centers
Thanksgiving Holiday Call Center Availability As the holiday season begins, Wellcare wanted to take this opportunity to thank you for your partnership. Please be aware of Call Center availability for the upcoming holiday. Call Centers - Thanksgiving Holiday Hours The...
RTS Dashboard Certification Updates | Updated Carriers
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Reminder: GoHealth AEP Hierarchy Transfer Blockout Forthcoming
As previously announced on 9/11/2023, GoHealth will institute a hierarchy transfer blockout period from 10/15/2023 – 12/15/2023. This hierarchy transfer blockout period applies to any existing GPS agent trying to transfer to a different GPS agency. This does not apply...
GoHealth AEP Hierarchy Transfer Blockout
Similar to last year and carriers’ hierarchy transfer blockout periods, GoHealth will institute a hierarchy transfer blockout period from 10/15/2023 – 12/15/2023. This hierarchy transfer blockout period applies to any existing GPS agent trying to transfer to a different GPS...
Compliance Dashboard Update | New Views
The GoHealth team would like to notify you of updates on existing compliance dashboards. There have been 5 new additional views added to provide more information to our agencies on the complaint metrics recorded by our internal Compliance team. The...
RTS Dashboard Certification Updates | Wellcare and UHC
The GoHealth team would like to notify you of updates to the GPS RTS dashboards. As of today the Wellcare and UHC Dashboards have been updated with 2024 certification statuses. All updated dashboards reflecting 2024 certification now include; Wellcare UHC...
MARx Integration on the GoHealth Marketplace – Updates
GoHealth employees, Last week an enhancement to integrate MARx into the Marketplace went live. The feature provided a streamlined sales and enrollment process to Tier 2, Tier 3, and the member. It was announced at launch that the Parts A...
