AEP Sales Tip Week 9 Reminder - Member Services Phone Numbers. Happy Friday! We are nearing the end of AEP and Wellcare would like to share their 2023 Member Services phone numbers with you again to make sure you and...
Reminder: GoHealth AEP Hierarchy Transfer Blockout Forthcoming
As previously announced on 9/9/2022, GoHealth will institute a hierarchy transfer blockout period from 10/15/2022 – 12/15/2022. This hierarchy transfer blockout period applies to any existing VMO agent trying to transfer to a different VMO agency. This does not apply...
NEW CMS REVIEW TIME FOR TV COMMERCIALS/ADS
Valued TPMO Partners, On Friday 9/16, HPMS showed TV commercials/advertisements submitted to CMS required a 45-Day Review period for approval or disapproval of the material. We immediately sent an inquiry to CMS, as this differs from the previous submission...
GoHealth AEP Hierarchy Transfer Blockout
Similar to last year and carriers’ hierarchy transfer blockout periods, GoHealth will institute a hierarchy transfer blockout period from 10/15/2022 – 12/15/2022. This hierarchy transfer blockout period applies to any existing VMO agent trying to transfer to a different VMO...
VMO Dashboard Known Issue
All, There is a known issue with the VMO Dashboard that is prohibiting access to all users currently. We are currently working with our third party vendor to apply the licenses to all active accounts so that everyone's access is...
VMO RTS Dashboard Updates
GoHealth is working to update 2023 certification data on the VMO RTS dashboards. We will roll out by carrier with Anthem being first. UHC RTS dashboards have been updated to include the just in time (JIT) state notations. Just in...
UPDATED VMO Scorecard beginning 8/1/22
Please see below and attached for some upcoming changes in our VMO scorecard, which will be implemented for our VMO QA audits beginning Monday August 1, 2022. Based on discussions with a number of our carrier partners recently updates to...
2022 Marketplace Plan Suppression List
Please see the attached for the latest version of the Marektplace suppression list. If agents are reporting errors within the marketplace lets ensure that it is not an expected “error”. This is neither legal nor accounting advice. If you have...
CREED & External Tableau Sites Down This Evening
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Commission Processing Guidelines Update
The GoHealth Commission Accounting team would like to announce that an updated Commission Processing Guidelines “CPG” is now available. Please find immediately below a high-level summary of key updates: Beginning in January 2023, GoHealth will be paying Fair...
