Valued TPMO Partners, On Friday 9/16, HPMS showed TV commercials/advertisements submitted to CMS required a 45-Day Review period for approval or disapproval of the material. We immediately sent an inquiry to CMS, as this differs from the previous submission...
GoHealth AEP Hierarchy Transfer Blockout
Similar to last year and carriers’ hierarchy transfer blockout periods, GoHealth will institute a hierarchy transfer blockout period from 10/15/2022 – 12/15/2022. This hierarchy transfer blockout period applies to any existing VMO agent trying to transfer to a different VMO...
VMO Dashboard Known Issue
All, There is a known issue with the VMO Dashboard that is prohibiting access to all users currently. We are currently working with our third party vendor to apply the licenses to all active accounts so that everyone's access is...
VMO RTS Dashboard Updates
GoHealth is working to update 2023 certification data on the VMO RTS dashboards. We will roll out by carrier with Anthem being first. UHC RTS dashboards have been updated to include the just in time (JIT) state notations. Just in...
UPDATED VMO Scorecard beginning 8/1/22
Please see below and attached for some upcoming changes in our VMO scorecard, which will be implemented for our VMO QA audits beginning Monday August 1, 2022. Based on discussions with a number of our carrier partners recently updates to...
2022 Marketplace Plan Suppression List
Please see the attached for the latest version of the Marektplace suppression list. If agents are reporting errors within the marketplace lets ensure that it is not an expected “error”. This is neither legal nor accounting advice. If you have...
CREED & External Tableau Sites Down This Evening
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Commission Processing Guidelines Update
The GoHealth Commission Accounting team would like to announce that an updated Commission Processing Guidelines “CPG” is now available. Please find immediately below a high-level summary of key updates: Beginning in January 2023, GoHealth will be paying Fair...
Anthem l Maine On-line DSNP Validation
Online DSNP validation is NOW available for Maine. We encourage all brokers and agents to use the DSNP validation tool found in Siebel, mProducer, and the Admin Console for the following 19 states where it is live: CA, CO, CT,...
Compliance Attestation
As of April 5th 2022, the GoHealth 1Q & 2Q 2022 Compliance Attestation has launched. Agents will have until June 5th 2022, to complete the attestation. Please reach out to your Account Manager with any questions. This is neither legal...
