Cigna PDP Reminders and Rules of Engagement Updates

Read below for Rules of Engagement updates and important PDP reminders from Cigna.

Updates to Rules of Engagement

Cigna Healthcare has released an updated version of their Rules of Engagement. Please click here for a full list of updates and take some time to review the Rules of Engagement prior to AEP.

PDP Reminders

As they shared recently, Cigna Healthcare will start paying commissions on their full line of Medicare Prescription Drug Plans (PDPs) starting with the 2024 Annual Enrollment Period (AEP).

To take advantage of this opportunity, please ensure you are Ready-to-Sell by completing your 2024 certification and other applicable requirements. Click here for more details.

In anticipation of this exciting change, we ask that you take some time to review our 2024 PDP Premiums and Plan Designs. This document contains an overview of PDP premiums by state, PDP benefits at-a-glance, and PDP designs by state.

If you need to order additional PDP Enrollment Kits, visit CustomPoint. For help with ordering, review Cigna’s Ordering PDP Enrollment Kits guide in Producers’ University.

NOTE: You must be logged in to Producers’ University directly or through CignaForBrokers single sign-on to access the links above.



Please reach out to your direct upline or the Cigna Agent Resource Line (CARL) with any questions.

Cigna Agent Resource Line (CARL)


Extended Hours: October 2 – November 30

7 a.m. to 8 p.m. CST, Monday through Saturday

11 a.m. to 4 p.m. CST, Sunday

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This is neither legal nor accounting advice. If you have questions, please consult a lawyer or accountant. The information included in this post was provided by the entity referenced herein.

Filed under: Cigna-HealthSpring